Firehouse Subs Birthday Reward: How to Claim Your Free Sub
Firehouse Subs is one of those rare restaurants that truly helps you celebrate personal occasions—whether it’s a small event, name day, or your birthday—through their Firehouse Subs birthday reward. No matter how old we are, we all love the idea of a Firehouse Subs free birthday sub to make our special day more memorable. However, there are a few steps and requirements you must follow to qualify for the offer.
The latest update in their birthday reward terms & conditions states:
“The Birthday Sub Reward will only be available to Firehouse Subs Rewards Members who have made a purchase within the previous six (6) months from their birthday. The birthday reward will be redeemable the day before, the day of, and the day after your birth date.”
How to Get a Firehouse Subs Free Birthday Sub
We’ll walk you through all the steps and requirements needed to get your free medium Firehouse Subs birthday sub.
The first thing to keep in mind is that you must have placed an order within the past 6 months, and at least seven days before your birthday, to be eligible. When eligible, your birthday reward will automatically activate in your account and be visible in the app on your birthday.
5 Easy Steps to Get a Free Firehouse Subs on Your Birthday
Step 1:
Install the Firehouse Subs App The first and most important step is to install the Firehouse Subs app. You can find it on the Google Play Store for Android users or the App Store for iPhone users.
Step 2:
Join the Firehouse Subs Rewards Program Sign up for the Firehouse Subs rewards program through the app.
Step 3:
Enter Your Birthday Provide your birth date in your account details. Make sure it is saved correctly and is visible in your profile.
Step 4:
Make a Purchase As mentioned earlier, you need to make a purchase from their menu within the last 6 months and at least 7 days before your birthday to qualify for the birthday sub. Also note: a minimum $1 purchase is required on the day before, the day of, or the day after your birthday to redeem your free medium sub.
Step 5:
Redeem Your Reward You can redeem your free sub on your birthday, the day before, or the day after—meaning you have three days to enjoy your free birthday sub.
At the restaurant, the Firehouse Subs team will ask for your phone number and scan your reward badge from the app to confirm eligibility.
Note: Firehouse Subs implemented these rules to prevent misuse of the system. In the past, some people attempted to claim free subs by just showing ID or using discarded receipts. These new guidelines help ensure that only verified and eligible customers receive the birthday reward.
Points And rewards
Now lets have a look on how many points you will require to avail your favorite reward.
| Points | Rewards |
|---|---|
| 4,000 | Dessert |
| 8,000 | Small Sub |
| 12,000 | Salad/Medium Sub |
| 15,000 | Large Sub |
| 75,000 | Standard Platter |
| 80,000 | Deluxe Platter |
| 170,000 | Standard Platter Pack |
| 175,000 | Deluxe Platter Pack |
FAQs Related To Firehouse Subs Free Birthday Sub
1. How do I get a Firehouse Subs free birthday sub?
To get a free medium sub on your birthday, you must be a Firehouse Subs Rewards Member. Make at least one purchase of $1+ within the 6 months before your birthday. Make a $1+ purchase on the day before, the day of, or the day after your birthday to redeem the reward. Enter your correct birth date in your account before or on your birthday.
2. Can I get the birthday sub without using the Firehouse Subs app?
No. While you used to be able to redeem the offer by just giving your phone number, Firehouse Subs now requires you to use the app to access your birthday reward.
3. When will my birthday sub reward show up in my account?
If eligible, the reward will automatically appear in your account on your birthday. It can be redeemed on your birthday, the day before, or the day after.
4. Is the birthday reward valid if I register my birthday on the same day?
Yes, but only if you sign up and register your birthday on your birthday. If you register after your birthday, you’ll only be eligible for the reward the following year.
5. Why didn’t my birthday reward show up in the app?
There are a few possible reasons, you didn’t make a qualifying purchase in the last 6 months. You signed up too late or didn’t enter your birthdate. The app may have a technical glitch (some users report receiving an email but not seeing the reward in the app). Try contacting support—but note, response quality may vary.
6. What are the spending requirements for the Firehouse Subs birthday sub?
One minimum $1 purchase is required within 6 months prior to your birthday (at least 7 days before). Another minimum $1 purchase is required when redeeming the reward (on the day before, the day of, or the day after your birthday).
7. Can I redeem my birthday sub online or only in-store?
You can redeem it in-store by scanning your rewards badge in the app or providing your account info. You may also redeem it online via the app or Firehouse website if the reward is visible in your account.
8. Is the birthday sub reward available at all locations?
No. The reward is subject to availability and is only valid at participating Firehouse Subs locations in the U.S.
9. Why did Firehouse Subs change their birthday reward rules?
Many of the changes were made to prevent misuse—such as people claiming free subs by just showing ID or using discarded receipts. Now, app use, account verification, and purchase history are required for reward eligibility.
10. What if I have a billing or charge issue with Firehouse Subs?
If you are incorrectly charged (e.g., extra item billed when you weren’t there), Firehouse customer service typically asks for the original receipt—even weeks later. Many users have reported frustration with this policy. If you can’t provide the receipt, your refund may be denied. Some customers have resorted to credit card chargebacks after failed resolutions.